State Licenses

State Call Center License Requirements:  Not all states require call centers to obtain telemarketing licenses, but many do. The chart below indicates which states require telemarketers to obtain a call center license before they can call into (or out of) their state. Some states also require individual call center agents or managers to obtain personal telemarketer licenses.  For more information about call center licenses, visit telemarketinglicenses.com.

How much does a call center license cost?

It depends on the state. In some states, the application is free. In other states, the application fees are expensive. For example, the Vermont call center license is free, but the Nevada call center license application fee is $6,000. Some states also require you to obtain a surety bond from an insurance company. The cost of the telemarketing bonds depends on which insurance company you use, your credit worthiness, whether you get cosigners, etc. Applying for a surety bond is similar to applying for a loan. In some states, the fees and bond amounts vary depending on how many agents you employ and whether you have ever had any violations of local telemarketing law.

What kind of information do they ask for on a call center license application?

Again, it depends on the state. In some states the call center license registration form is only one page and includes little more than your business name and contact information. In other states, the registration forms are more than 20 pages and you will need to disclose highly confidential information such as your SSN, home address, work history, criminal history, litigation history, copies of your drivers license, etc.

50-state call center license chart: 

 CALL CENTER LICENSE EXEMPTIONS:  Some call center license exemptions to the call center licenses may apply.  Licensing fees and bond requirements vary. For further information please visit telemarketing licenses, telemarketing bonds, or contact a qualified Call Center Telemarketing Attorney. To learn more about telemarketing attorneys, click here.